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My husband and I purchased the Denver Mattress Mountainair Plush King mattress along with the Ergomotion ZeroG foundation in Sept 2010. 2 months ago the air pump went out. When you increase pressure in the mattress by a couple of pounds, the pump releases 10 lbs or...
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Company wrote 0 private or public responses to the review from Dec 10.
FRCustomerService
FRCustomerService

Hello, Thank you for taking the opportunity to provide some feedback on your recent experience. We're sorry to hear that, and we'd like to try and help. If you could please vi...

1.3
Dacono, Colorado
I liked
  • This bed we purchased
I didn't like
  • Quality of matress
  • Poor customer service
#1420173
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Talk to Rick at the Wichita West Denver Matress Co. store and he told me how to Take measurements to show how much ware there was on this mattress for I was having horrible back aches. Warranty was not covered because there was a stain on the mattress .a coffee stain...
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Company wrote 0 private or public responses to the review from Dec 05.
FRCustomerService
FRCustomerService

Hello, Thank you so much for taking the opportunity to provide some feedback on your recent experience. We're very sorry to hear that, and we understand how upset you must be....

1.8
#1415600
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UNETHICAL. I am a disabled Marine Corps Veteran and Texas Paralegal. On 12/2, I was shopping for a King. Salesman Paul tells quotes me $1,300 for the one I wanted. I continue looking and find a chair and half sleeper and rug also. I leave and come back the next day...
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Company wrote 0 private or public responses to the review from Dec 04.
FRCustomerService
FRCustomerService

Hello, Thank you for taking the opportunity to leave a review of your recent experience. We're very sorry to hear that, and we'd like to be able to speak with you. If you coul...

1.0
I didn't like
  • Unethical
#1415469
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it gets worse and worse. within 6 months we had significant sags in the bed. we were told this is normal wear. but now these are deep holes my husband and I sink into every night separated by a ridge between us. ive never experienced such a horribly made mattress. we...
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Company wrote 0 private or public responses to the review from Oct 20.
FRCustomerService
FRCustomerService

Hello, Thank you for taking the opportunity to provide some feedback on your recent experience. We're sorry to hear that about your mattress, and we'd like the chance to speak...

#1386083
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We arranged for delivery in one week time. We said we could do it in morning from 8am to 1pm. But they said they were running behind. Now we have to wait another week because they say they are too full! Milan il
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Company wrote 0 private or public responses to the review from Sep 17.
FRCustomerService
FRCustomerService

Hello, Thank you for taking the opportunity to provide some feedback on your recent experience. We're sorry to hear that about your delivery, and we understand why you're upse...

3.0
#1358451
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I woke up around 2:15am again scratching/itching Sunday morning on September 16, 2018. I turned the light on and found two (2) brown begs in my bed. I jumped out of bed and saw these bugs moving; so I ran to my closet and got the raid bug killer and killed them. At...
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Company wrote 0 private or public responses to the review from Sep 16.
FRCustomerService
FRCustomerService

Hello Fannie, Thank you very much for taking the opportunity to provide us with some feedback on your recent experience. We appreciate you including your information in your r...

#1356895
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Started to sag after 6 months. $4000 dollars is too much to pay for a mattress that won't last minimum 5 years. My first temperpedic lasted almost 18 years. Just read the warranty on the Breeze and it will ONLY cost me $2000 to replace. This is asinine!!!! I also see...
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Company wrote 0 private or public responses to the review from Aug 30.
FRCustomerService
FRCustomerService

Hello, Thank you for taking the opportunity to provide some feedback on your recent experience. We're sorry to hear that about your mattress, and we'd like to speak with you a...

#1342630
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Denver Mattress Company - Bad quality, does not stand by their product
Denver Mattress Company - Bad quality, does not stand by their product
Denver Mattress Company - Bad quality, does not stand by their product
I bought a queen Durango mattress May 20, 2016. The mattress started to deteriorate fast, but as you need a 1.5" sag before the warranty kicks in, we could do nothing but wait for it to deteriorate. 2 years and 2 months later, the sag is 1 3/4". After sending pictures,...
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Company wrote 0 private or public responses to the review from Jul 17.
FRCustomerService
FRCustomerService

Hello, thank you for taking the opportunity to provide some feedback on your recent experience. We're very sorry to hear that, and we'd like the chance to speak with you about...

#1306174
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I bought a Vail mattress from Denver Mattress 10 years ago. It felt like sleeping on a cloud of heaven. Hands down the best mattress I've ever owned. So when it was time to retire my beloved mattress, I naturally looked to Denver Mattress again. I called customer...
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Company wrote 0 private or public responses to the review from May 14.
FRCustomerService
FurnitureRowCustomerServi

Hello, Thank you for taking the opportunity to provide some feedback on your recent experience. We're very sorry to hear that, and we'd like to speak with you about your mattr...

1.0
#1255148
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To begin, I am a female 78 years of age. I have problems with neck, thigh and leg pain, so I was looking for softness. My first person was Angela who was very nice. Told her my son has a memory mattress for 10 years or more, and they love it. She had me lay down on two...
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Company wrote 0 private or public responses to the review from Apr 11.
FRCustomerService
FurnitureRowCustomerServi

Hello Donnelle,Thank you for taking the opportunity to provide some feedback on your recent experience. We're very sorry to hear all this, and we'd like to speak with you. If ...

I didn't like
  • Sales people
#1231688
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