Submit ›
or
2.2 Based on 18 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Salespersons help 2
    • Lay out 1
    • Most furnature 1
  • Customers don't like
    • Warranty 3
    • Poor customer service 3
    • Lack of concern 2
Advanced
search
loading...
More Less

How can I get a copy of the mattress warranty from 2008? Read more

Was this review helpful? 0 0

I purchased 2 twin size steamboat mattress combos from Furniture Row in Burlington Iowa 3/31/15. I picked up the mattresses and took them home myself. Upon opening the plastic on the second mattress I noticed a dead bug, but thought nothing of it. When the weather got warmer my 3 year old & myself (sleeping with my baby) started getting terrible bites all over. I thought they were spider bites, I was wrong! After several recent Dr. visits he... Read more

Was this review helpful? 0 0

I purchased a mattress it had to be order and delivered from the warehouse I have called many times to check on my mattress and the one day it was suppose to be at the store they shipped the wrong mattress and now I'll probably have to wait another week till it comes to the store then wait for delivery so it will probably be like 3 and a half weeks till I finally get my bed. I just don't understand why I never received a phone call to tell me... Read more

Was this review helpful? 0 0

My husband and I have never, ever had a bed bug infestion in our whole lives and still did not after traveling cross country with our old mattress. After living here for over a year we decided to buy a new mattress from Denver Mattress - huge mistake. As soon as it warmed up for summer the bed bugs started attacking. The pest control guys said it was 100% because of the bed and actually was the only place they were, they hadn't gotten in to the... Read more

Was this review helpful? 0 1

I wish we would NEVER went in that store!! 1st time the mattress was the wrong one. 2nd one was dirty and the 3rd one was torn. 4th one seems like its an old mattress, I feel coils in my back, IT'S AWFUL!! And the guy Edward wasnt that nice..acted like we were a pain...well if you say there is a return if you dont like it DEAL WITH IT!! Read more

Was this review helpful? 0 0

We bought a mattress on Memorial Day (not on sale). We were supposed to get it delivered today. We took the day off to be here for the delivery . When we had not received a call by noon, we called Denver Mattress, spoke to someone who told us we were not scheduled until 13th. After researching the issue they discovered that the mattress did not arrive at the store. So they decided that they would rescheduled. The problem is No One Called... Read more

Was this review helpful? 0 0

Bought a Q mattress in Boise, ID and after they got our $ they were completely inflexible on the delivery time. Hello, we work full time jobs! After three weeks they hired a third party so we could take deliver in the afternoon versus the morning (yes it took them three full weeks to accomplish this!). Deliverers dropped off the mattress with no set up and no hauling off of old mattress as previously agreed with Denver. And was this delivery... Read more

Was this review helpful? 0 0

I was shopoing for a new twin mattress for my daughter. We fell in love with one on the showroom floor and she even fell asleep on it right there in the store. The next day, I came with cash and bought it. I was charged more than what was quoted me the day before and was sold a completely different mattress than what i showed him I wanted. I am not a happy Mom. Now I have to lug this big thing across town to get what I thought I was purchasing... Read more

Was this review helpful? 0 0

i bought a mattress for our spare bedroom, for guests. The one on the showroom floor was comfortable enough, but it had been 'broken in' by customers. The one I got was new and not broken in. I slept on it and was very, very unhappy with it. The warranty said I MUST keep it 30 days to give it a true 'try'. Something about my body needed to 'adjust' to the mattress. I called the store and they pretty much said the same thing. I told him I was not... Read more

Was this review helpful? 0 0

We live in Erie Pa. Your delivery are a reflection on you, and they suck. I paid 34.00 to have a mattress, box spring, frame, dining table and 2 chairs delivered. Store was told husband had a double knee replacement dec. 14th, i was told they would set the new frame up for me. They came to my house during a snow storm, never took off their shoes or put booties on,walked across my carpet, and laminate flooring leaving puddles every where did not... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Denver Mattress Company.
Filing a new complaint about
×